How we handle your details.
Three forms on this site ask for your details. This page says what we do with them.
Who we are
Lohe is a trading name of Lordwell Catering Equipment Ltd, company no. 13457837, registered at Units 11–12 Tame Valley Business Centre, Tamworth B77 5BY. That company is responsible for your details. The law calls it the controller. Email hello@lohe.co.uk.
What we collect
Only what you type into a form. The trade account application asks about the business: its name, structure, company number and VAT number, type of business and number of sites, business and delivery addresses, the departments you want, a contact name, email and phone, and, if you choose, a rough monthly spend. The contact form asks for your name, business, email, phone and message. The form for brands and importers asks for the company, a contact, email, phone, the categories you supply and a description of the range. Each form arrives with us as an email, through the company that hosts this site. The site sets no cookies and runs no analytics.
Why
To set up and run a trade account, to answer an enquiry, or to look at a range you want to supply through us. Our lawful basis is taking steps towards a contract with you, and our legitimate interest in running a trade business. Nothing else.
How long
While the account or enquiry is live, and for the period company and tax law require after that.
Who sees it
The people who run Lohe. Our delivery carriers get the delivery address. Nothing is sold or passed on for marketing.
Your rights
You can ask what we hold about you, have it corrected, or have it deleted unless the law says we must keep it. Email us or write to the address above and we will deal with it. If you think we have got it wrong, you can complain to the Information Commissioner's Office at ico.org.uk. Talk to us first.
Dated 27 October 2026, updated 12 November 2026.