Parcel or pallet, from Tamworth.
Where we deliver, how quickly, what it costs and what to check when it lands.
Where
UK mainland business addresses. The Scottish Highlands and islands, Northern Ireland, the Isle of Man and the Channel Islands are quoted order by order.
When
Next working day on stocked lines, dispatched from Tamworth. A line that is not in stock is quoted with a date before you order, never sent late without a word.
What it costs
Carriage is quoted with your price list and shown on the order confirmation. Minimum order £5,000 ex VAT, any mix of departments.
Three steps from the phone call to your door.
Confirmed
We confirm the lines, the case counts, the carriage and the day, by email.
Picked and dispatched
Parcel by courier, pallet by the pallet network, with tracking where the carrier offers it.
At your door
Count the cases, sign, and tell us the same day if anything is short or damaged.
Which one you get, and what each needs.
- Parcel
- Smaller orders, by courier, to the door of the business. Signed for.
- Pallet
- Larger orders, by a tail-lift lorry, to the kerbside. It needs level ground and someone there to take it in. Tell us about restricted access, timed slots, or a forklift on site.
- Mixed departments
- Any of the ten departments on one delivery and one invoice. Dog food, toys and soft drinks on the same pallet.
- Dated stock
- The best-before date is shown before you order on dated lines.
- Collection
- By arrangement from Tamworth B77 5BY, weekdays 8:30am to 5:30pm. Call first and bring the order confirmation.
Check it before you sign.
Count the cases against the delivery note. Write any shortage or damage on the carrier's paperwork and tell us on the day; we put it right. Keep damaged goods and their packaging until we have seen them.
Worth knowing
- A shortage or damage not reported within two working days cannot be accepted.
- Trade sales are final; the terms of trade cover returns.
- Questions on the day: 01827 216260.
Open an account and get the price list.
Carriage quoted with the list. Minimum order £5,000 ex VAT. Trade customers only.